Friday, October 29, 2010


Have you seen the new Ask-A-Librarian button on our website? It's plastered pretty much everywhere. It looks like this most of the time:

When you click on it, it prompts you to enter a name and question, and then we answer it through a live chat. It's pretty neat, really, and we get a lot of traffic this way. 
One thing I like to point out when I tell classes about this service: It really is us! During the highest traffic hours during the day, a USF librarian is sitting in the chat room. When I do my chat hour on Tuesdays, I usually get 5-6 questions. That might not sound like a lot, but chat questions take longer to answer than email or phone questions, so it keeps me pretty busy.

Beginning on October 25th, we started offering text messages as one of the ways you can contact us. There is a dedicated USF number for our texts, and we'll receive it just like an email question. When we reply, it will automatically be sent to you as a text. I'm pretty excited to see how it works out - it sounds like a really great idea, but sometimes it takes a while for stuff like this to catch on.


Welcome to my blog! My name is Susan Silver and I am an Academic Services librarian at the USF Library in Tampa. I am the  library liaison to the Departments of Criminology, Psychology, Aging Studies and Rehabilitation and Mental Health Counseling Social Work and Sociology at USF. I have a librarian at USF for over 20 years and I spend my time providing reference and research service, teaching students about the library, selecting library materials on behalf of the departments I represent, as well as many other things. 

I received both my BS and my MLS  from Southern Connecticut State University in New Haven, Connecticut. Before coming to USF, I was a law librarian at Suffolk University Law School in Boston. I decided to escape the cold and snow end ended up in Florida. 

I plan to use this blog as a tool to keep me in touch with my departments. Hopefully the faculty and students will find the information I post useful. Things I may post about:

Things I may post about:
  • Library news
  • New databases, new books 
  • Other news that might be of interest
  • Tech tips
  • Spotlight on specific library resources 
  • Requests for purchase
If you have any suggestions or comments, feel free to email me.